If this is an after-hours security emergency,
you can reach our on-call technician by calling our
office at 919-460-9900 and dialing extension 116.

If you are experiencing a problem with any of our systems and would like to set up a time for a service technician to come to your home, you can email our service department or call us during normal business hours.

Many problems that people have can be solved very simply with a little instruction. For those instances, you may find our frequently asked questions page useful.

If you are interested in finding a copy of the owner's manual for a particular product, you should start your search in our downloads page. We have gathered together the most commonly asked for documentation on our products here.