30 Years of 24/7 Alarm Monitoring Experience with Expert Dispatchers

Our 24 Hour / 365 Days a Year security monitoring service provides your home or business with a sense of security and protection. Our Award Winning Monitoring Experts work around the clock to ensure that every monitoring transmission (i.e. door alarm sensor, motion detector, glass break sensor, smoke detector, etc.) is verified and handled with our established protocols and the appropriate urgency.

The human element is also important for effective alarm system monitoring. Our security dispatch operators have extensive training both in-house and with the Central Station Alarm Association. The result is a staff of skilled professionals able to respond quickly to every situation. We thoroughly screen and train our dispatch operators for ability, honesty, and integrity.

Our Emergency Dispatch Operators:

• Are trained extensively through the Central Station Alarm Association Operators Course
• Get rigorous additional training from our in-house program
• Have certificates of fitness for central station signaling dispatch
• Must participate in ongoing training during their entire employment
• Must pass ongoing testing to continue to be employed as a dispatcher
• Are thoroughly screened and trained for ability, integrity and honesty

Our Alarm Monitoring Station commits to these Points of Excellence!

1. The highest levels of customer service & security alarm monitoring.
2. Random Quality Inspections by a globally-recognized testing laboratory such as UL or FM.
3. Ongoing job-related learning and testing procedures for 100% of its central station operators certified using the CSAA online training series.
4. Raising the standards of the Alarm Monitoring Industry Standards through membership within the CSAA as well as active participation in the organization.
5. Reducing false Alarm Monitoring dispatches through best-practices enforcement.

Cutting Edge Technology

Wiley Security Systems deploys only state-of-the-art equipment. Our security systems are unmatched and reliable, ensuring your home or business is protected.

Some of the features available in our Home Security System and Business Alarm Systems:

• Cellular Protection which can act as a Backup Communication line when phone lines go down.
• Panic Buttons (Medical, Fire, and Police) which will instantly summon the first responders to your home.
• Motion detectors that sense unexpected movement but are unaffected by pets.
• Sensors for fire, smoke, and heat that summon help when you cannot do so.
• Sensors for glass breaks that instantly trigger an alarm.
• Contacts for doors and windows that keep your home or business secure 24/7.
• Detectors for carbon monoxide that call for help at the first sign of danger.
• Remote programming that lets you stay in control even when you’re away.
• Backup battery power that keeps your system running even if the electricity is out.
• And Much, Much More!

Easy-to-Use Systems

Our alarm systems are state-of-the-art, but they are also easy to use. The security panels and keypads are so user- friendly that anyone in your business or home can operate them.

What does this mean for you?

Your home, property and family are protected by skilled professionals who can handle any situation. While our alarm systems are automated and highly advanced, a highly trained operator can make all the difference in an emergency.

If your security system is triggered, the dispatch operators will immediately follow the procedure designed specifically for your property. This includes alerting the proper authorities, and notifying the persons who reside at the property and any other emergency contacts.

The Personal Element

Customers of Wiley Security Systems are never just a number in a computer system. We provide personalized service to every business and family. From the way your system is designed to the continuing support you receive, we are committed to serving your individual needs as a premier home security company.

Our Commitment to You:

• We install only the best, most advanced security equipment with the highest standards of reliability and quality.
• We help you learn how to use your home alarm system so you understand it completely.
• We answer any questions you may have, and provide outstanding customer service every time.
• We ensure your satisfaction and peace of mind with each service and product we provide.